Some shipments, such as Standard International shipments, are not trackable.The first package scan may not be until delivery.Until this first scan, the carrier may not acknowledge receipt of the package. This is common when shipping volume is high and packages are processed in bulk. The first package scan may be upon arrival at a regional hub near the destination.Here are some reasons why tracking information may not be available: Usually packages arrive on or shortly after the estimated delivery date. If the estimated delivery date for your package has passed and your tracking information hasn't changed, please allow an additional day or two for the package to be delivered. If Amazon tracking information is not available this may be due to the timing of tracking-database updates by the carrier, the sophistication of a particular carrier's tracking system, or the lack of full integration into Amazon's tracking systems. After three attempts, the package will be returned to Amazon. ![]() Packages that contain more than $1300 of merchandise will always require a signature otherwise, it is generally up to the driver's discretion to determine whether a signature is required. Most of Amazon's carriers make three attempts to deliver a package. If a recipient is not expecting a package, they may refuse it if they believe it was sent to them in error. Your package may be returned to Amazon if the carrier can't access the delivery location due to no access code, call box number, or buzzer information, and can't obtain the information after multiple attempts. If a package is damaged on its way to you, the shipper may return it to us without attempting delivery. Your package may be returned to Amazon if there is no safe place to leave the package at the point of delivery, where the package is safe from weather and is not visible to passersby. Box, and that orders can ship to you via means other than the U.S. This will ensure that your address is not mistaken to be a P.O. Also, if you're a private mailbox holder (use a local commercial mail receiving agency), do not use "Box" for your mailbox number, instead use # or PMB. To ensure that such packages are routed through the proper carriers, please enter the box number as "PO BOX" followed by the number. If a post office box address was entered in a format Amazon system does not recognize, the package may be shipped through a carrier that cannot deliver to a post office box. Box and must be shipped to a street address. When the carrier returns an undeliverable package to Amazon, you will be issued a full refund (including shipping charges). The Michaels Companies operates more than 1,200 stores in 49 states and Canada.Occasionally packages are returned to Amazon as undeliverable. “With a growing number of Americans turning to arts and crafts during this time, we are thrilled to be able to offer our customers the convenience of picking up an online order from our website, dropping off a pre-labeled return package or shipping off those DIY projects, all while still being able to get their shopping safely done.” ![]() “Michaels is proud to maximize our UPS Access Point locations advantageously for our small business, makers and DIY communities,” said Matthew Rubin, Michaels senior VP of business development and growth. ![]() "Thanks to innovation like this, UPS is proud that its overall Access Point location network continues to operate with more than 90% of the locations open and supporting pickup and drop-off needs.” “As a company designated a critical infrastructure business, we’re pleased to offer this solution to continue safely serving our communities,” said Kevin Warren, UPS’s chief marketing officer. The service is available wherever Michaels offers its curbside service during current store hours. Customers need to call the store upon arrival, provide the associate with their name, along with a description of their car and the items, and have their ID (license or state-issued) ready when they pull up and pop the trunk. Upon arrival at the location, a Michaels associate will safely and securely interact with the customer to facilitate a complete, contactless process. Without ever entering the store, customers can ship UPS packages directly to a Michaels store, as well as drop off pre-labeled shipments and make returns to any e-commerce retailer that accepts UPS return shipments. The specialty arts and crafts retailer is partnering with UPS to offer curbside service at UPS Access Point locations within more than 800 of its stores nationwide. Michaels Companies is expanding the range of items available for contactless, curbside pickup.
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